Contact Us

Contact Us


Contact us at any time with questions or concerns related to your bill. Please provide the patient’s full name and date of birth.  If available, please also include the patient’s account number (ex. Acct # 5555555-QRATC-RA)

For billing related inquires, call 877-263-8651

Medical & Billing Records

Piedmont Hospital Medical Records
call 404-605-2015

Shepherd Center Medical Records
Send request via one of several ways, with use of ROI Email Inbox preferred:

  • ROI Email Inbox – 
  • Certified Mail to Shepherd Center, 2020 Peachtree Road NW, Atlanta, GA 30309, Attention to HIM Department – Release of Information – Olivia Buckner & Toya Kindle
  • Fax to HIM Fax # 404-350-7772


Radiology Associates of Atlanta now utilizes ChartSwap for the fulfillment of attorney billing records requests.

  • Please register ChartSwap as a Record Requestor.
  • Sign in and search for a provider
  • Enter request details
  • Upload supporting documents

Once your request has been reviewed and records are available, you will receive a notification and invoice (check, credit card, and debit card accepted).

Please contact ChartSwap directly at 855-879-7927 if your firm needs to register more than one user or if you would like to schedule training for your employees.


To schedule imaging at a Piedmont location call 770-801-2345.

To schedule a consultation with a physician call 470-806-5026.

Positive Feedback

Did someone on our staff make a positive difference in your life? We would love to hear about it! Let them know through our Positive Feedback page.

Customer Service

Not sure where to direct your inquiry? Give us a call or send us an email below and we will be happy to help.

Hours: 7:00 a.m. to 6:00 p.m., Monday – Friday

1984 Peachtree Road
Suite 505
Atlanta, Georgia 30309
Fax: 404-352-8176

Contact Customer Service


    Piedmont Outpatient Diagnostics Center

    Piedmont Hospital Campus
    Ground Floor Building 95
    95 Collier Road
    Atlanta, GA 30309
    Get Directions

    Phone: 770-801-2345
    Fax: 404-367-4417

    Hours: 7:30am to 5pm

    Doris Shaheen Breast Health Center

    Piedmont Hospital Campus
    3rd Floor Building 77
    77 Collier Road
    Atlanta, GA 30309
    Get Directions

    Phone: 404-605-4400
    Fax: 404-609-6725

    Hours: 7am to 4:30pm

    Piedmont Outpatient Center at Piedmont West Medical Office Park

    1800 Howell Mill Road
    Suite 100
    Atlanta, Georgia 30318
    Get Directions

    Phone: 404-425-7979
    Fax: 404-425-7972

    Hours: 7am to 5:30pm

    Piedmont Imaging of Brookhaven

    3925 Peachtree Road NE
    Suite 210
    Atlanta, GA 30319
    Get Directions

    Phone: 404-240-4390